Contact Us: 317-764-2673

Shipping Policy

  • In stock orders ship within 24 hours.
  • Weekend orders will be processed the next business day.
  • If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
  • Depending upon location, ground shipments usually take 2-7 days.
  • Your order may be shipped Overnight for an additional cost.
  • Oversized shipments will be additional; you will be contacted prior to shipping for approval.
  • We cannot guarantee transit times for ground and oversize orders.
  • Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
  • We do not ship internationally.
  • In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
  • We do not ship COD orders.
  • We do not ship glass, body panels or any part that is considered a high damaged part.

LOCAL PICKUP POLICY

An order may be picked up locally at EMT in Noblesville. Contact EMT Parts Online to arrange picking up an online order. If customer fails to retrieve a local pickup order after 60 days from date-of-online-order, then the order will be automatically canceled and partially refunded with a 50 percent restock fee.

If customer cancels a local pickup part order, then a partial refund will be subject to the following conditions -

  • 20 percent restock fee - if cancelation is requested within 30 days of online order date
  • 30 percent restock fee - if cancelation is requested after 30 days of online order date
  • 50 percent restock fee - if customer fails to retrieve pickup order after 60 days, then the order will be automatically canceled and partially refunded with a 50 percent restock fee